Privacy Policy
Last updated: 3 October 2026
This policy explains how Computer Controls s.r.o. processes the personal data of website visitors and of people who contact us. It is based on Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Act No. 110/2019 Coll., on personal data processing, and Act No. 127/2005 Coll., on electronic communications.
1. Data controller
Computer Controls s.r.o.
Company ID (IČO): 63676991, VAT ID (DIČ): CZ63676991
Registered office: Jana Babáka 2733/11, 612 00 Brno, Czech Republic
Registered in the Commercial Register kept by the Regional Court in Brno, Section C, File 143867
For data protection matters you can contact us at dpo@ccontrols.net or in writing at our registered office.
The company belongs to the Computer Controls group (parent company Computer Controls AG, Otelfingen, Switzerland). Data may be shared within the group to the extent necessary to handle your request; according to a decision of the European Commission, Switzerland is a country with an adequate level of personal data protection.
2. What data we process and why
| Purpose | Data | Legal basis | Retention period |
|---|---|---|---|
| Handling an enquiry from the contact form or e-mail | name, e-mail, phone, company, message content, IP address, time of submission | legitimate interest – answering the enquiry (Art. 6(1)(f) GDPR); where it leads to a contract, also pre-contractual negotiations (point (b)) | for the duration of handling the enquiry and then for no more than 3 years (limitation period) |
| Subscription to news and event invitations | e-mail, possibly name | consent (Art. 6(1)(a) GDPR); for existing customers also legitimate interest under Section 7 of Act No. 480/2004 Coll. | until consent is withdrawn |
| Registration for trainings and events | name, e-mail, phone, company, data needed for participation | performance of a contract / pre-contractual negotiations (Art. 6(1)(b)) | for the time necessary to hold the event and then in accordance with accounting and tax regulations |
| Operation and security of the website | IP address, browser type, pages visited, time of access (server logs) | legitimate interest – ensuring the security and functionality of the website (Art. 6(1)(f)) | usually up to 90 days |
| Cookies and embedded third-party content (see Section 5) | device identifiers, usage data | technically necessary cookies without consent; others on the basis of your consent (Section 89(3) of Act No. 127/2005 Coll.) | according to the settings of the individual cookies |
| Website traffic analytics (Matomo) | shortened (anonymised) IP address, pages visited, time of visit, device type, browser and operating system, referring website, approximate country | legitimate interest – measuring and improving the website (Art. 6(1)(f) GDPR); analytics cookies only with your consent | detailed records for 180 days, aggregated statistics that cannot identify a person for as long as the website is operated |
You provide us with personal data voluntarily. However, without the data marked as mandatory in a form we cannot handle your enquiry. We do not use the data for automated decision-making or profiling with legal effects.
3. Who we share data with
- hosting and e-mail service providers that operate the website and mail for us (processors under a contract pursuant to Art. 28 GDPR);
- companies of the Computer Controls group, where necessary to handle your enquiry (e.g. a foreign branch);
- suppliers and manufacturers whose products we offer, if you request it or where it is necessary to fulfil an order;
- providers of third-party services embedded in the website (YouTube, Google Maps) – only after you have given consent to the relevant cookies;
- public authorities, where required by law.
We do not sell or rent personal data. If any processor is located outside the EU/EEA, data will be transferred only if the conditions of Chapter V GDPR are met (adequacy decision or standard contractual clauses).
4. Your rights
Under the GDPR you have the right to:
- access your personal data and obtain a copy of it (Art. 15),
- rectification of inaccurate data (Art. 16),
- erasure where the reason for processing has ceased (Art. 17),
- restriction of processing (Art. 18),
- data portability (Art. 20),
- object to processing based on legitimate interest, including processing for direct marketing purposes (Art. 21),
- withdraw consent at any time, without affecting the lawfulness of processing before its withdrawal.
You can exercise your rights by e-mail at dpo@ccontrols.net. We will reply within one month at the latest. If you believe that our processing infringes the law, you can lodge a complaint with the supervisory authority: Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.gov.cz.
5. Cookies and embedded content
Cookies are small text files stored on your device. We use technically necessary cookies (e.g. saving your consent choice, securing forms) without consent. We store all others – in particular those saved when a YouTube video is played or a Google Maps map is displayed – only after your consent, which you can change or withdraw at any time in the consent settings on the website.
- Necessary: website function, security, saving consent preferences.
- Embedded third-party content: YouTube (Google Ireland Limited), Google Maps (Google Ireland Limited). The provider may also transfer data to the USA; the terms of processing can be found in its privacy policy.
If analytical or marketing tools are deployed on the website in the future, they will be listed in the cookie list in the consent settings and launched only with your consent. You can also reject or delete cookies in your browser settings.
5a. Website analytics
We measure traffic with Matomo, which we run on our own server; the data is not passed to the analytics provider or to third countries. The IP address is anonymised (shortened) before it is stored, we respect the “Do Not Track” setting and we use no cookies without your consent – measurement runs in cookieless mode. If you consent to statistics cookies, Matomo may recognise a returning visit. You can change or withdraw your consent at any time in the consent settings on the website.
6. Security
We protect personal data with appropriate technical and organisational measures (encrypted HTTPS transmission, access control, backups, system updates). However, no transmission over the internet can be guaranteed to be completely secure.
7. Links to other websites
This policy applies only to this website. We are not responsible for the handling of personal data on third-party websites that we link to.
8. Age
The website is intended for businesses and the professional public. We do not knowingly collect data of persons under 16 years of age. If we find that we have obtained such data, we will delete it.
9. Changes to this policy
We may update this policy. The current version is always published on this page with the date of the last update.