Technical support

We help with installation, licences and operation of Altium products.

Contact support

1
Get in touch
Call us or send an e-mail describing the problem.
2
We respond
Within 1 business day we confirm that we are working on your request.
3
We solve it
If we need more information, we will ask you.
4
Resolved
We close the request once the problem is solved.

With this information we can solve your request faster.

Version and licence
The version of Altium Designer or another product and the licence type.
Problem description
What happens, since when and how to reproduce the problem.
Error message
A screenshot of the error or of the problematic output.
Sample file
For problems with a specific feature, a small sample project or part of it.

We treat all data you send us as sensitive. We use it only to resolve your request and never share it with anyone without your consent.